Aegis AI Guard

Terms of Service

Draft updated August 10, 2026

Legal approval required: this counsel-ready draft is provided for review and is not represented as final published terms. Governing-law, entity, liability-cap, refund, and notice details must be approved by qualified counsel before commercial launch.

Service and eligibility

Aegis provides browser-based AI prompt policy analysis, administrative reporting, and family safety controls. Business administrators must have authority to deploy Aegis to their members. Parents or guardians are responsible for configuring family accounts and obtaining any consent required for children.

Orders, fees, renewal, cancellation, and refunds

Fees, plan limits, billing period, taxes, and any trial are stated in the applicable order or checkout. Unless an order says otherwise, subscriptions renew for the same period until canceled. Customers may cancel before renewal through the available billing channel; cancellation takes effect at period end. Fees already paid are non-refundable except where required by law or expressly stated in an order.

Accounts and acceptable use

Keep credentials secure, assign least-privilege roles, and promptly remove users who should no longer have access. Do not bypass safeguards, probe other tenants, upload unlawful content, or use Aegis to monitor people without notice or legal authority.

Security decisions

Automated risk classifications can be incomplete or incorrect. Aegis is a policy aid, not a substitute for security review, legal advice, parental judgment, or emergency services. Administrators remain responsible for their policies and override process.

Data and privacy

Each customer retains ownership of its data and grants Aegis the limited rights needed to operate, secure, and support the service. Processing, retention, extension permissions, exports, and deletion controls are described in the Privacy Notice and applicable customer agreement.

Suspension and termination

Aegis may suspend access reasonably necessary to address security, unlawful use, material breach, nonpayment, or risk to other users. Either party may terminate for uncured material breach after written notice and a reasonable cure period stated in the order. On termination, access ends and customer data is handled under the Privacy Notice, retention controls, and any signed data processing agreement. Provisions intended by their nature to survive do so.

Support and service changes

Public support paths are listed on the Support page. Response targets, service levels, maintenance commitments, and remedies apply only when written in an order or support policy. Aegis may change the service while avoiding material reduction of purchased functionality during a current paid term.

Warranties and disclaimers

Each party warrants it has authority to enter the agreement. Except for express written warranties and rights that cannot be excluded by law, the service is provided “as is” and “as available.” Aegis disclaims implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Aegis does not warrant uninterrupted service or error-free risk classifications.

Liability and indemnity

The final agreement must state mutually reviewed exclusions for indirect, incidental, special, consequential, exemplary, and lost profit or data damages; an aggregate liability cap tied to fees paid during an approved look-back period; and appropriate exceptions for obligations that cannot lawfully be limited. Customer and provider indemnity scope, control of defense, and settlement consent must be finalized in the signed order.

Family accounts and minors

Family accounts must be created and managed by an adult parent or legal guardian. The adult is responsible for age-appropriate use, notices, consent, household member invitations, and applicable child-privacy requirements. Aegis is not directed to children for independent account creation and is not an emergency monitoring service.

Governing law, disputes, and notices

Counsel must approve the contracting entity, governing jurisdiction, exclusive venue or arbitration process, class-action treatment, and statutory exceptions before these Terms become final. Formal notice addresses and permitted electronic notice methods must be stated in the applicable order.

Changes and entire agreement

Material changes will be dated and communicated as required by law. The final Terms, Privacy Notice, signed order, and any DPA or support schedule form the agreement, with an approved order of precedence. If one provision is unenforceable, the remainder continues to apply.